Mozy has (finally) updated the process of restoring files via the web, and with it has greatly improved the ability to restore files via the web. Here’s our experience with it:
First, we logged in to the Mozy.com website, and then clicked on the “Restore Files” link next to the computer which we wanted to restore from. We were then presented with three options for restoring:
Restoring files via the Mozy website
From this screen, you can chose Browse (or View your files and folders), Backup Sets (View your files by category) or Restore All (Recover all your files now). We went to Browse, and were greeted with a folder structure of the computer, and a search box.
Browsing for files to restore with Mozy
Search for files to restore with Mozy
My first search was for *.pdf, but this returned 0 results. So then I searched for PDF and found plenty of results, plus a warning message:
Too many results when searching for files to restore with Mozy
Finally, I decided I wanted to restore a roster that I kept on my computer, so I searched for roster
. The results came back very quickly, and even showed how many versions of the file were available.
Results for my search when doing a restore with Mozy
You're able to choose which version you want via the Mozy restore process
Once you find the file, and version, that you’d like to restore, click on the Download
button and the file is quickly downloaded to your computer.
You can also check the checkbox next to the filename, and select multiple files to restore.
Summary of the multiple files selected to restore with Mozy
Once you’ve selected the files to restore, you’re given three options for downloading the files:
Choosing a restore type with Mozy's web interface
Mozy has come a long way with their web-restore and we’re happy to see these improvements. Read our full review of Mozy, and get your 15% off Mozy promotional code before you buy.
Tags: Mozy
Mozy is pretty and shiny on the front end while you are backing up your data, but when your number comes up and you need to restore a bunch of your data, they are horrible, absolutely horrible. And why should they care, at that point you are already a customer and you have no reason to suspect what is waiting for you behind the curtain when push comes to shove. If you ever have the misfortune of actually having to restore your data from them – God help you from putting a bullet in your head after 7 days of fighting their incompetent support idiots and faulty software and disconnecting servers which will continuously frustrate you to the point of just wanting to die rather than deal with Mozy ever again in your life.
Mozy sucks more than any company I have ever dealt with and they make no apologies and there is no end to the hell they will put you through and never offer you a break of any kind no matter how long you tell them you have been fighting their broken pile of crap they call “the restore process”. Best I can tell, they are apparently a group of evil sadists who horde your data simply for the enjoyment it brings them to listen to you toil in frustration as you try and get your data back, all those precious vacation pictures and work files and your entire music collection and bookmarks, until you ultimately give in to their extortion of paying them $250 to get your data on a $29 hard disk and just end the misery.
I am now totally convinced the CEO of Mozy is the devil himself, having tried to restore 150GB from them and survived, it is the only rational conclusion for what they so happily put you through. No one but the devil would delight in extending your misery as long as possible and offering no escape or relief from the madness and insanity that IS the Mozy system. Beware and go with someone else, ANYONE else to backup your data. I don’t care if you have to buy a new hard disk every month to keep it from crashing, it is better than dealing with Mozy on doomsday – ‘cause they got nothing but a pile of misery waiting for you.
Consider yourself warned, don’t cry about it later and say you didn’t know any better. Now you know.