I just read a post on Mozy vs. Carbonite by Dave Greenbaum posted on TheAppleBlog, and I’ve got some big disagreements with what Mr. Greenbaum says.
Round One: Staying Power
Greenbaum makes some good points here, but doesn’t even mention that Mozy is owned by EMC? With a 27.66 billion-dollar market cap, EMC has the finances to keep Mozy alive. Plus, Greenbaum glazes over iJustine as simply the “Mozy gal”
Round Two: Setup and Installation
Greenbaum starts with, Carbonite cleans Mozy’s clock in software design
, but then the next sentence says Carbonite is Intel only.
Well then, doesn’t sound like Carbonite is a clear winner there.
Further, the article states,
Neither program will back up external media. Mozy claims it does, but if you detach it, it forgets the configuration. Carbonite flat-out refuses to back up externals.
So Mozy DOES backup external media, and Carbonite doesn’t at all. Again, doesn’t sound like Carbonite is cleaning Mozy’s clock.
Round Three: Restoration
Greenbaum says nobody wins here, but the restore actually WORKED with Mozy, whereas Carbonite failed via the web, and backups froze when they did a restore using the client software. And sure, Mozy’s DVD option isn’t cheap, but at least they offer it as an option.
Round Four: Support
I agree with Greenbaum’s statement, Neither company wins this round and both deserve an upper cut for lousy tech support.
Sorry… you get what you pay for.
Round Five: Security
Maybe Carbonite beats Mozy here, in their imaginary scenario. But if your email account is compromised, you have bigger problems. Not to mention you can create your own private key, and the encrypted data can’t be accessed by anyone without the key. In addition, with everyone on Facebook & sharing their lives on Twitter, answering Carbonite’s “security questions” isn’t a challenge.
Round Six: Cost
Carbonite is less expensive, but Mozy does offer the free version. We’ll score this round a draw.
Again, I have to disagree. If you purchase a 2-year agreement, Carbonite is $3.20 cheaper (after using 20% off discount codes on both Mozy and Carbonite). But since Mozy offers a monthly agreement, I would say it’s more affordable, as not everyone can drop $80 today, but most people can afford $4.95 / month.
With a 4-1/2 star rating, it’s obvious we prefer Mozy.